Our goal is to deliver to clients what they expect to make their work and life easier.
Predictive auto-dialers are auto-dialers that use predictive statistical analysis to determine if a call should be placed to leads. Compared to “regular” auto-dialers that dial numbers only when an agent is free, predictive dialers dial a number before a sales agent can take the call.
Cloud Telephony services provide you with a unique phone number and sophisticated cloud-based IVR & telephonic services. The IVR will greet callers and play a few prompts to help the system identify the reason for the call.
A unique design and developed website can attract many visitors to the business's website, helping to turn them into customers. We deal in responsive website design, website development services, and maintenance services.
CRM is "the development and maintenance of mutually beneficial long-term relationships with strategically significant customers." CRM is "an IT enhanced value process, which identifies, develops, integrates and focuses the various competencies of the firm to the voice of the customers in the order to deliver long term superior sustomer value, at a profit to well identified existing and potential customers."
I stand for computer telephony integration, a common name for the technology that allows interactions on a telephone and a computer to be integrated or coordinated. The term is predominantly used to describe desktop-based exchange for helping users be more efficient, though it can also refer to server-based functionality such as automatic call routing.
VoIP, in full voice over Internet protocol, is communications technology for carrying voice telephone traffic over a data network such as the Internet. VoIP uses the Internet Protocol (IP)—one-half of the Transmission Control Protocol/Internet Protocol (TCP/IP), a global addressing system for sending and receiving data packets over the Internet.
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